Campbelljewelers.com

Free Shipping ONLY applies to US domestic orders.

Not responsible for any typographical errors listed anywhere on our online store or website.

Return Policy:

Although we try to maintain our in stock supplies we cannot be held responsible for Items that are currently out of stock at the moment you place your order. We offer a 100% refund on all items returned to us within 30days of the date you purchased. You must call us to obtain a return authorization number and that number must appear on the outside of the shipping box.

Once we receive your returned item and it is accepted, your refund or new item will be processed in just a few days. Items showing signs of wear or those that have been altered, resized (by a jeweler other than US), or damaged in any way cannot be accepted for return. Engraved jewelry items may not be returned.

Campbell & Company

Returns

702 Sansom Street

Philadelphia, PA 19106

Follow these simple steps to insure a proper return.

1. Your Return Authorization Code. Call 877-627-1116 and you will be given a Return Authorization Code. Please return with a copy of your original receipt you received in your shipping box.
2. Package Your Return. Include all original packaging and collateral material. For security reasons, do not write the word jewelry anywhere on the outside of the box.

    

   3. Insure Your Package. On your invoice, if the price of the item you're returning is listed as:
      • Less than $500: You can ship it via any carrier. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination.*
      • More than $500: Ship your package via US Postal Service Registered Mail™, insured for the total value of the contents, and request a return receipt for confirmation that your shipment has reached Campbelljewelers.com

    

   You must follow these instructions exactly; failure to do so will prevent the processing of your return. If you have any questions about our return procedure, please contact us at info@campbelljewelers.com

   
   

   Campbell & Company: Campbelljewelers.com

   Privacy Policy:

   This Privacy Policy governs the manner in which Campbelljewelers.com collects, uses, maintains and discloses information collected from users of this website (each, a "User").

   Privacy:
   Users’ privacy is very important to us. Campbelljewelers.com is committed to safeguarding the information Users entrust to us. We do not share your information with anyone.

   The information Campbelljewelers.com collects:
   campbelljewelers.com may collect personally identifiable information from Users in a variety of ways, including through online forms for ordering products and services, and other instances where Users are invited to volunteer such information. Campbelljewelers.com may also collect information about how Users use our website, for example, by tracking the number of unique views received by the pages of the website or the domains from which Users originate. We may use "cookies" to track how Users use our website. A cookie is a piece of software that a web server can store on the Users’ PC and use to identify the User should they visit the website again. While not all of the information that we collect from Users is personally identifiable, it may be associated with personally identifiable information that Users provide us through our website.

   How Campbelljewelers.com uses information:
   campbelljewelers.com may use personally identifiable information collected through our website to contact Users regarding products and services offered by us. We may add you to our mailing list for future advertising.

   Disclosure of information:
   campbelljewelers.com does not disclose personally identifiable information collected from Users to any outside organizations without the prior consent of the User.

   If you have any questions about this policy, or feel it is not being enforced properly, please contact campbelljewelers.com @ info@campbelljewelers.com